You can find this section under Products > Categories in the IRP Admin left navigation menu.
Before adding any Models to your site, you must first create the Categories and Brands to which they will belong. Categories are used to class and group products in your IRP Admin. For example coats, jumpers, shoes, tents, jewellery, etc. Products can be filtered by Category so that all products of one type are displayed when searching for products on the front end.
Overview video
Note: Currently videos are not maintained in line with each software release and therefore features may work slightly differently from the way they are shown.
Category levels
Categories are structured in a hierarchy of Levels consisting of Parent and Child Categories, between Levels 0 and 4:
Level |
Category |
Description |
Example |
0 |
Shop Level Category |
Parent Category for all other categories contained on the site. This is a standard level across all IRP instances. The Shop level Category allows clients to use two stores on the one website. |
Store Name, e.g. IRP Sports. |
1 |
All Categories |
Used as a holder for all sub categories. This is a standard level across all IRP instances. |
All Categories. |
2 |
Department |
The different Departments within the Category Structure. These are commonly used as headings in the Top Navigation and Left Navigation. |
Running, Cycling, Clearance, Sale, etc. |
3 |
Sub-Department |
These are the Heading Categories for the Level 4 Categories. |
Running - Men’s Shoes, Women’s Shoes, Clothing, Running Accessories, etc.
Cycling - MTB Bikes, Road Bikes, Helmets, etc. |
4 |
Category |
Categories of the Level 3 Parent Heading Categories. |
Men’s Shoes contains 'Men's Shoes - Neutral', 'Men's Shoes - Support', 'Men's Shoes - Barefoot', etc.
Women’s Shoes contains 'Women's Shoes - Neutral', 'Women's Shoes - Support', 'Women's Shoes - Barefoot', etc.
Helmets contains 'Men's Helmets', 'Women's Helmets', 'Children's Helmets', etc. |
Category structure
The examples mentioned above would produce the following structure:
As discussed previously, Categories are structured in a hierarchy of Levels, from 0 to 4. Categories, depending upon their Level, can have Parent and/or Children Categories that are associated with them. The image below shows the structure of this hierarchy. Please note that this is the category structure in its simplest form. There could be multiple Level 4's within a Level 3 Category, multiple Level 3's within a Level 2 Category and multiple Level 2's within a Level 1 Category. There will always be only one Level 1 Category and one Level 0 Category.
The Parent/Child relationships between Categories are defined on the CategoriesEdit.aspx page by clicking the Relations Tab. The options here will depend on the Level of the Category for which you are setting the relations, as displayed in the table below:
Level |
Category |
Parents |
Children |
0 |
Shop Level Category |
None |
One |
1 |
All Categories |
One |
Many |
2 |
Department |
One |
Many |
3 |
Sub-Department |
One/Many if Sub-Department applies to multiple Departments |
Many |
4 |
Category |
One/Many if Category applies to multiple Sub-Departments |
None |
A Child Category can have one or more Parent Categories, but usually only has one. A Parent Category can have one or many Child Categories but usually has many.
The lowest level of Categories will be displayed in alphabetic order on the SiteMap.aspx page.
Category selection
The Category Selection dropdown appears beneath the Top Navigation section on the default home page of your IRP. The dropdown contains an alphabetic list of all currently active Categories within your IRP. Selecting a Category from this dropdown will open the relevant Categories.aspx page, listing all Models under the Category sorted by the selection for the Sort By Default Categories Page Application Setting (Default value is Best Selling).
Category banners
You can set Category Banners by Category, Department and Shipping Country to appear on the Categories.aspx page for the corresponding selections.
Merge Categories
You can merge one or more Categories into a single Category using the Models Merge functionality. Merging Categories changes the Categories for all Models contained within the Categories to be merged, to the destination Category. This is discussed in further detail in the How To Merge Categories article in this section.
View orphans
If you click the View Orphans button at the top of the Categories.aspx page you can view a list of Categories that do not have any parent Categories.
Default Departments and Categories
You can define a Department (and a Category) as the default one as follows:
- Go to Products > Categories in the IRP Admin left navigation menu. This takes you to the Categories.aspx page.
- Click the Other Actions button at the top of the screen.
- Select a Default Department and a Default Category using the drop-down lists.
- Click the Update Default Department And Category button.
Now when a customer first lands on your website they will see the Department that you have set as default. Also the Product Options Bar (just below the top navigation tabs) will show the Category that you have set as the default. In addition, as the customer clicks the Departments in your top or left navigation, the title bar on their web browser will change to show the Department-specific SEO that you have configured on the CategoriesEdit.aspx page. Likewise, search engine results will display your Department-specific SEO Descriptions below the URLs of your pages.
Note that you configure the default SEO (Title, Description and Keywords) for your home page by using Small Translations, for example IDs 617 and 618. However if you have defined one particular Department as your default Department (as described above), the SEO that you have configured for your Department pages (on the SEO tab of the CategoriesEdit.aspx page) will replace the SEO in your Small Translations.
Exporting Category data
You can export your Category data at any time by clicking the MS Excel icon below the search bar on the Categories.aspx page and selecting one of the following file formats: CSV (comma-delimited text file), TSV (tab-delimited text file), Pipe (pipe-delimited text file), Microsoft Excel file or XML.
Reassigning Model Categories
When updating your Categories on the IRP, you must remember that the Categories are all interlinked with desktop and mobile navigation, banners, headers/footers in emails and — most importantly — with the PPC campaigns aimed at driving traffic to your website.
Categories are very complex in nature and are comprised of various hierarchies so it’s vitally important that you approach any restructuring or reorganisation with caution and care.
NOTE: Updating Categories can have a major effect on the navigation, URLs and PPC on your website. If you are thinking about updating the Category Structure on your website, please discuss this with your IRP Account Manager beforehand and read the How to Reassign Your Model Categories guide later in this section.