eDesk and IRP Combines to provide your customers with exceptional support. The app is particulary useful for those business who want one central area to manage sales and messaging channels. From your IRP Commerce Cloud to Email and Social Channels including Facebook, Instagram and WhatsApp.
With the IRP eDesk App you can create personalised experiences with instant access to the full context of each query. You can associate each customer message with an order and full customer history across all sales channels.
Speak to your Account Manager or Customer Success Manager to find out more.