Can the EPOS be used in ‘safe mode’ for use when training staff?
Currently there is no safe mode built into the EPOS functionality. For training purposes users could place an order, then follow that with an ‘opposite’ order (i.e. refund the order just placed) to cancel out the initial order.
Can I print labels from the EPOS system?
Labels are not printed as part of the EPOS functionality (although you can print
Receipts). You can print Labels from within Stock Control (see
Label Printing). These labels produce a barcode from the stock ID padded out with zeroes to 13 digits. The stock ID itself is also printed on the label.
How is an in-store item looked up at the till?
The EPOS functionality searches by EAN barcode/partcode and, if this doesn’t find anything, then a general search is carried out by stock ID, names, etc. Therefore either the barcode that is on the product or the IRP stock label bar code can be scanned using a regular barcode scanner and the resulting product should be returned on the till. The stock ID or EAN could also be manually typed into the search bar or a search could be performed using the product name.
